Shipping policy

**Shipping Policy for Ma Poule Express Online Store**

Thank you for shopping with Ma Poule Express. We want to ensure a smooth and transparent shipping experience for our valued customers. Please review our Shipping Policy below:

**1. Order Processing Time:**

Orders are typically processed within [X] business days (excluding weekends and holidays) from the date of purchase. During high-demand periods, processing times may be slightly extended, but we strive to dispatch your order as quickly as possible.

**2. Shipping Methods:**

We offer various shipping options to accommodate your needs. The available shipping methods and estimated delivery times will be displayed during the checkout process. Please note that delivery times may vary depending on your location and shipping method selected.

**3. Shipping Costs:**

Shipping costs are calculated based on the chosen shipping method, delivery address, and the weight/size of your order. The total shipping cost will be displayed at checkout for your review before completing the purchase.

**4. Order Tracking:**

Once your order has been shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package. You can monitor the status of your shipment in real-time using the provided tracking information.

**5. International Shipping:**

We currently offer international shipping to select destinations. International shipping costs and delivery times will be calculated during the checkout process. Please note that customs duties and taxes may apply and are the responsibility of the recipient.

**6. Delays and Issues:**

While we strive to meet the estimated delivery times, Ma Poule Express is not responsible for delays caused by factors beyond our control, such as customs clearance, natural disasters, or postal service disruptions.

**7. Shipping Restrictions:**

Some products may have shipping restrictions due to size, weight, or regulatory considerations. Any restrictions will be communicated on the product page.

**8. Order Changes and Cancellations:**

Once an order is placed, changes or cancellations may not be possible. Please review your order carefully before completing the purchase.

**9. Contact Information:**

If you have any questions or concerns regarding our Shipping Policy, please contact our customer service at mapoulexpress.com

Thank you for choosing Ma Poule Express. We appreciate your trust in our services.